When you begin to take an exam you have 23 hours to complete it. If the 23 hours runs out and you did not complete the exam, the computer will automatically mark the questions that were answered. And of course you can complete the exam sooner.
Retakes are for persons who have failed the exam on the first attempt. Fail is below 60%. If you do not fail and do a retake, only the first past grade will be go towards your GPA even if you get 100% on your second attempt. On the other hand, if you fail and do a retake, your highest possible grade is 60%. Also, in the event of a fail grade, you need to use the retakes wisely as you can be placed on academic review if you do not get a passing grade after using the retakes.
You can call student services on 1-800-224-7234 or email tutor@ashworthcollege.edu for assistance. I would suggest you get a study buddy as well and feel free to utilize the Support available (Student Help Desk and Study Hall).
All the best.
Regards,
Venisha.